Clear Terms. Better Partnerships.

1. About Our Services

Digishot provides digital services that may include website design and development, business portal development, search engine optimization (SEO), generative engine optimization (GEO), answer engine optimization (AEO), Google Ads, Meta Ads, pay-per-click advertising, social media marketing, content marketing, YouTube marketing, ecommerce management, UI/UX design, and related digital solutions.

The exact scope of work, deliverables, pricing, duration, responsibilities, and other project requirements may vary depending on the service selected and will be communicated through the relevant quotation, proposal, invoice, agreement, email, or other written communication.

2. Client Responsibilities

Clients are responsible for providing accurate information, approvals, content, images, logos, product details, account access, credentials, and other materials reasonably required for the delivery of the agreed services.

Delays in providing required information, feedback, approvals, access, or materials may affect project timelines and delivery.

• Information supplied to Digishot should be accurate and lawful.
• The client should have appropriate rights or permission to use any content, images, trademarks, logos, or other materials supplied.
• Required approvals and feedback should be provided within a reasonable period.
• Clients are responsible for maintaining appropriate security for accounts and credentials under their control.

3. Project Scope & Deliverables

Services will be performed according to the scope agreed for the relevant project. Requests that fall outside the originally agreed scope may be treated as additional work and may require revised timelines, pricing, or approval.

Clients should review proposals, quotations, and project requirements carefully before approving work. Where project-specific terms differ from these general Terms & Conditions, the mutually accepted project-specific terms may apply to that engagement.

4. Website Design & Development

Website and development projects are completed according to the agreed requirements, functionality, pages, features, and design direction. Additional pages, integrations, functionality, or substantial revisions outside the agreed scope may involve additional charges.

Final performance may also depend on third-party technologies, hosting environments, browsers, devices, plugins, APIs, external services, and other systems that may be outside Digishot's direct control.

5. Business Portal Services

Our Business Portal service may include the development of a business website with dedicated pages targeting selected products, services, keywords, and geographic locations. SEO activities may then be performed to improve the visibility of those pages for relevant searches.

Clients may select target keywords and locations based on their business requirements. The portal is designed to create additional search visibility and opportunities for customers to discover the business and submit enquiries directly.

Search rankings and enquiry volumes can be influenced by competition, search engine algorithms, market demand, website authority, content, geographic factors, and other conditions outside our direct control. Therefore, specific ranking positions or enquiry volumes should not be considered guaranteed unless expressly stated otherwise in a written agreement.

6. SEO, GEO & AEO Services

SEO, GEO, and AEO services are intended to improve digital visibility, relevance, authority, content quality, search accessibility, and discoverability across applicable search and AI-assisted platforms.

Search engines and AI platforms operate independently and regularly update their algorithms, ranking systems, interfaces, and policies. Digishot does not control these third-party systems and therefore cannot guarantee a particular ranking position, featured result, AI citation, traffic level, or search outcome.

7. Paid Advertising

Paid advertising services may include campaign strategy, setup, targeting, creative coordination, optimization, monitoring, and reporting across platforms such as Google Ads, Meta Ads, or other advertising networks.

Advertising budgets paid to third-party platforms are separate from Digishot's professional service or management fees unless explicitly stated otherwise.

Advertising performance may vary based on budget, competition, audience behaviour, market conditions, landing pages, offers, platform algorithms, and other factors. Specific leads, sales, conversions, cost-per-lead, or return on advertising spend cannot be guaranteed unless specifically agreed in writing.

8. Payments & Fees

Fees, payment schedules, advance amounts, recurring charges, advertising budgets, and other commercial terms will be communicated through the applicable quotation, invoice, proposal, or agreement.

Payments should be made according to the agreed schedule. Where payment remains outstanding, Digishot may pause or delay ongoing work until the applicable payment is received, subject to the terms agreed for the project.

9. Revisions & Approvals

Reasonable revisions may be provided according to the scope and revision terms agreed for a project. Major changes, repeated redesign requests, additional functionality, or requests outside the approved scope may require additional charges.

Once designs, content, campaigns, development stages, or other deliverables are approved by the client, significant changes requested afterwards may be considered additional work.

10. Intellectual Property

Clients remain responsible for ensuring they have the necessary rights to materials they provide to Digishot, including logos, photographs, videos, written content, trademarks, product images, and other intellectual property.

Ownership and usage rights relating to custom designs, website files, content, source code, creative materials, or other deliverables will depend on the applicable project agreement, payment status, licensing terms, and any third-party components used within the project.

11. Third-Party Services

Our services may involve third-party platforms and technologies including search engines, social media networks, advertising platforms, hosting providers, domain registrars, plugins, APIs, payment gateways, analytics platforms, software services, and other external providers.

These services operate under their own policies, pricing, availability, functionality, and terms. Digishot is not responsible for outages, policy changes, account restrictions, algorithm changes, price changes, or technical issues caused directly by independent third-party providers.

12. Project Timelines

Project timelines are estimates based on the agreed scope, complexity, resource availability, client response times, and third-party dependencies.

Timelines may change if there are delays in receiving content, approvals, payments, credentials, technical information, feedback, or other materials required from the client.

13. Results & Performance

Digishot works to deliver services according to professional standards and agreed objectives. However, digital performance is affected by many factors outside the control of any agency.

Search rankings, website traffic, enquiries, advertising results, engagement, conversions, sales, revenue, and other business outcomes may vary according to competition, market demand, algorithms, budgets, pricing, offers, customer behaviour, business operations, and other external factors.

Unless expressly stated in a separate written agreement, no specific commercial outcome should be interpreted as guaranteed.

14. Confidential Information

Both parties should take reasonable care when handling confidential business information, credentials, campaign information, strategies, customer information, unpublished materials, and other information identified or reasonably understood as confidential.

15. Suspension or Termination

A project or ongoing service may be suspended or terminated according to the terms agreed between Digishot and the client. Circumstances may include non-payment, misuse of services, unlawful requests, repeated failure to provide required project information, or material breach of agreed terms.

Any outstanding fees, completed work, third-party expenses, subscriptions, advertising costs, or other financial obligations may remain payable according to the applicable agreement.

16. Limitation of Liability

To the extent permitted by applicable law, Digishot will not be responsible for indirect, incidental, consequential, or business losses arising from circumstances outside our reasonable control, including third-party platform failures, search algorithm changes, account restrictions, hosting interruptions, cyber incidents, or external service disruptions.

Nothing in these Terms & Conditions is intended to exclude or restrict liability where such exclusion or restriction would not be permitted under applicable law.

17. Website Use

Visitors may use this website for lawful informational and business purposes. Users must not attempt to damage the website, gain unauthorized access to systems, introduce malicious code, misuse website forms, scrape restricted information, or interfere with normal website operation.

18. External Links

This website may contain links to client websites, portfolio projects, social platforms, tools, or other third-party resources. These links may be provided for information or convenience.

Digishot does not control every third-party website and is not responsible for its availability, security, content, privacy practices, or independent terms.

19. Privacy

Information submitted through our website or provided during a business relationship may be handled according to our Privacy Policy and applicable project requirements.

Please review our Privacy Policy for additional information about how information may be collected, used, stored, and protected.

20. Changes to These Terms

Digishot may update these Terms & Conditions when necessary to reflect changes in our services, website, business practices, technologies, or applicable requirements.

Updated terms will be published on this page and will become effective when posted unless otherwise stated.